Returns - How do I return my package? 1. Returns We want you to love your purchase! If you're not completely satisfied, you can return your item(s) within [30] days of delivery for a refund or exchange. To be eligible for a return: Items must be unused, unworn, and in their original condition with tags attached. Items must be returned in their original packaging. Sale or clearance items are non-returnable, except if defective. Items such as undergarments, swimwear, and accessories may be non-returnable for hygiene reasons. . Return Process Submit a return request via our Email [Admin@superfluffyclothingstore.com] or contact our customer service at [213-248-7254 & 213-454-3376]. Please leave us a message with your name, order number, reason for the return item, if your order is damage sent us a picture (or) my personal email: quijano90002@gmail.com We will provide a return shipping label (for eligible returns). Securely package your item and drop it off at the designated carrier. Once received, your refund or exchange will be processed. . Damaged, Defective, or Incorrect Items If you receive an item that is damaged, defective, or incorrect, please contact us within 7 days of delivery with photos of the issue. We will arrange a replacement or a full refund at no additional Return Shipping Fees If the return is due to our mistake (defective or incorrect item), we cover the return shipping cost. If the return is for any other reason, the customer is responsible for return shipping costs. Make sure that when you make a purchase, you have the correct address on your order, we are not responsible if your get lost. Return Process Submit a return request via our Email [Admin@superfluffyclothingstore.com or contact our customer service at [213-248-7254 & 213-454-3376]. Please leave us a message (or) my personal email: quijano90002@gmail.com Securely package your item and drop it off at the designated carrier. Once received, your refund or exchange will be processed. . Damaged, Defective, or Incorrect Items  Contact Us If you have any questions about our return and refund policy, feel free to contact us: 📧 Email: [Admin@superfluffyclothingstore.com] 📞 Phone: [213-248-7254] 🌐 Website: https://superfluffyclothingstore.com 2. Refunds Once your return is received and inspected, we will notify you via email. If approved, your refund will be processed to your original payment method within [10] business days. Refunds will be processed to your original payment method within 5-10 business days after we receive and inspect the returned item. Shipping fees are non-refundable, unless the return is due to our error or a defective product. If your return does not meet our conditions, it may be sent back to you at your expense. 3. Exchanges Need a different size or color? We offer exchanges for eligible items within [10] days of delivery. Simply return the original item, and we’ll send out the replacement once processed. Date: 4/25/2025