Return Policy

Effective Date: July 22, 2026

At Super Fluffy Clothing Store, customer satisfaction is our priority. If you are not completely satisfied with your purchase, we're here to help. This Return Policy explains the terms and conditions for returning or exchanging merchandise purchased through Super Fluffy Clothing Store ("Company," "we," "our," or "us"). By placing an order through our website, you agree to the terms of this Return Policy.

1. Return Eligibility

To qualify for a return, all of the following conditions must be met:

• Returns must be initiated within 30 calendar days of the delivery date.
• Items must be unused, unworn, unwashed, and in their original condition.
• All original tags, labels, and packaging must be attached and included.
• Merchandise must be free from stains, odors, pet hair, damage, or signs of wear.

The following items are Final Sale and cannot be returned or exchanged:

• Clearance items
• Promotional or discounted merchandise marked as Final Sale
• Undergarments
• Swimwear
• Earrings and certain accessories
• Gift cards
• Any item identified on the product page as Non-Returnable

2. How to Start a Return

Before returning any merchandise, you must request a Return Authorization (RA) Number.

Contact Customer Support

Email: Admin@superfluffyclothingstore.com

Phone: (213) 248-7254

Returns received without a valid Return Authorization (RA) Number may be refused or returned to the sender.

After your return request has been approved:

• Clearly write the RA Number on the outside of the return package.
• Package the item securely to prevent damage during transit.
• We recommend using a trackable shipping service and purchasing shipping insurance, as we are not responsible for packages lost or damaged during return shipping.

3. Refunds

Once your return has been received and inspected, we will notify you of the approval or denial of your refund.

If approved:

• Refunds will be issued to your original method of payment.
• Please allow 7–10 business days after approval for your financial institution to process the refund.
• Original shipping charges are non-refundable, unless the return is due to our error or a defective product.

4. Exchanges

We gladly exchange eligible merchandise when inventory is available.

If the requested replacement item is unavailable, we will issue a refund to your original payment method.

5. Return Shipping Costs

Customers are responsible for return shipping costs unless:

• The item received was damaged.
• The item received was defective.
• We shipped the wrong item.

If the return is due to our error, Super Fluffy Clothing Store will provide a prepaid return shipping label at no additional cost.

6. Damaged, Defective, or Incorrect Items

If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery.

Please include:

• Your order number
• A description of the issue
• Clear photographs of the product and packaging

We will work quickly to resolve the issue by providing a replacement, exchange, or full refund when appropriate.

7. Processing Time

• Return requests are typically reviewed within 1–2 business days.
• Approved refunds are processed within 7–10 business days after the returned merchandise has been received and inspected.

8. Reservation of Rights

Super Fluffy Clothing Store reserves the right to:

• Refuse returns that do not meet the requirements of this Return Policy.
• Decline returns showing signs of use, damage, alteration, or missing original tags.
• Limit or refuse returns that appear fraudulent, abusive, or inconsistent with normal consumer purchasing behavior.

9. Contact Information

If you have any questions regarding this Return Policy or need assistance with a return, please contact us.

Super Fluffy Clothing Store

Email: Admin@superfluffyclothingstore.com

Phone: (213) 248-7254

Send us your request.

We appreciate your business and thank you for shopping with Super Fluffy Clothing Store